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    <title>Influence</title>
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    <description>Communication, technology, and strategy</description>
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    <pubDate>Thu, 08 Jan 2009 22:13:58 GMT</pubDate>

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    <title>Make new online community members feel welcome</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/506608252/310-Make-new-online-community-members-feel-welcome.html</link>
    
    <comments>http://influence.forumone.com/archives/310-Make-new-online-community-members-feel-welcome.html#comments</comments>
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    <author>nospam@example.com (Joe Pringle)</author>
    <content:encoded><![CDATA[
    I recently signed up for GovLoop (a government 2.0 social network on Ning) and promptly received a welcome message encouraging me to get involved.  Receiving a welcome message within the first 24 hours of joining often makes a huge difference encouraging new community members to actively participate.  A friendly, informal, and light-hearted tone helps people get comfortable and points out specific actions users can take.  It's a good example of how to welcome new members into an online community:<br />
<br />
"Welcome. You've joined GovLoop - an exciting new social network community connecting the government community.  Now that you're here, you may ask 'how do I get involved?' Here's some quick tips:<br />
<br />
1 - Introduce Yourself - Great thread where new members introduce themselves<br />
2 -  Read about GovLoop - I've written a few blogs about my idea behind GovLoop (here, here) and I also have provided some FAQ<br />
3 - Join Groups - There's a ton of groups ranging from State Department, George Mason Alumni, Collaboration Project, and Geeks in Government. Join some groups. Create your own group.<br />
4 - Search Members - Search other GovLoop members. Type in keywords such as agency, name, location, school, etc. Try advanced search.<br />
5 - Read the blogs - Hundreds of great blog posts from govies like you. Posts on social media, email - an acquired hatred, wisdom from a retired fed, Leadership - Caesar and Machiavelli, Bureaucrat on Sports, and many more. Comment on the blogs. Add your own blog.<br />
6 - Join the Discussion - Forums are hopping with everything from fashion for government to job opportunities. Hop in and comment. Create a new thread.<br />
7 - Events calendar - Find great gov't events. Add your own as well.<br />
8 - Check out our Resources - We have created a Resource tab with repositories of info on gov't organizations, news sources, awards, conferences, opportunities, recruitment programs, training resources, etc. A great place for someone searching for a gov't job, a new hire, or a seasoned veteran.<br />
9 - Cool Videos - Lots of great gov't videos from USA.gov Wizard of Oz take-off, Navy karoake, Coast Guard Commander, and Cal Ripken with Condi Rice. Upload your own videos. Embed from YouTube.<br />
10 - Invite Your Friends - Love GovLoop. Spread the word. The more people we have, the more knowledge we can share, the better we can make government.<br />
<br />
Thanks for joining and helping GovLoop. Together I hope we can connect govies, learn from each other, share best practices, and make gov't even better. Comment on the post if you have any suggestions for new GovLoopers. Comment if you have any ideas on how to make GovLoop even better." 
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    <pubDate>Thu, 08 Jan 2009 16:52:15 -0500</pubDate>
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<item>
    <title>How to Write a Good RFP</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/505937889/309-How-to-Write-a-Good-RFP.html</link>
            <category>Communication</category>
    
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    <author>nospam@example.com (Jim Cashel)</author>
    <content:encoded><![CDATA[
    At Forum One we have thought a lot about RFP processes through the years.  In addition to having participated in a several hundred RFPs, we have also helped many clients write RFPs and have also produced RFP guidelines for several large organizations.<br />
<br />
RFPs, if conducted well, are useful in identifying vendors with appropriate skills and are (somewhat) useful in guaranteeing reasonable price and quality.  On the other hand RFPs are very expensive.  As a firm we spend up to $5,000 in time and expense for a full RFP process.  Total costs for client time plus all vendors can reach six figures.  RFPs which are poorly run can also result in poor outcomes and bad sentiments.<br />
<br />
(It is important to remember that there are ways to meet the objectives of an RFP without actually doing an RFP -- such as through contests, conducting small, sole-source trial projects or periodically using incumbents.)<br />
<br />
WHAT MAKES A GOOD RFP?<br />
<br />
There are many good, standard articles on "how to write an RFP" (found through a quick review of Google <a href="http://www.google.com/search?client=safari&rls=en-us&q=how+to+write+a+good+rfp&ie=UTF-8&oe=UTF-8"  title="Google / How to write a good RFP">search results</a>).  Most propose an outline which includes the following:<br />
<br />
* Summary / Key Information<br />
* Background<br />
* Objectives<br />
* Requirements<br />
* Vendor Details<br />
* References<br />
* Budget<br />
* Schedule<br />
* Evaluation Criteria<br />
* Contact Information<br />
<br />
This approach is typical and useful.  From our standpoint, however, a few key important qualities are often neglected:<br />
<br />
* Objectives:  The biggest single problem we see with RFPs is that they are short on overall objectives, but long on tactical details and requests.   This often forces us to answer the wrong question (e.g. how to implement RSS feeds) yet not provide creative solutions for more global ambitions.  A page or two describing objectives is far more useful than pages of requirements tables.<br />
<br />
* Budget:  Many RFPs avoid providing any budget guidance.  This leads to proposals that are not useful.  We periodically respond to RFPs with our best ideas, are not offered budget guidance, and then are told our proposal is not in the right price range.  Providing budget guidance has the theoretical risk of inflating otherwise less expensive proposals, but our experience is that we (and others) squeeze as much as possible into a proposed budget window.  Budgets can always be negotiated subsequently.<br />
<br />
* Incumbents:  Firms answering an RFP need to know if there are other groups with existing relationships with the client.  Even if there are incumbents, firms may still decide to bid -- but they should understand the playing field.  It is important to avoid the perception that an RFP is simply used to justify a decision that has already been made.<br />
<br />
WHAT MAKES A GOOD RFP PROCESS?<br />
<br />
* Qualification stage:  Because RFPs are expensive, we prefer processes in which firms (any firm or invited firms) are asked to send a brief letter or proposal for a qualification step.  At that point 3-4 firms are invited to submit full proposals.  Having a large number of firms submit long proposals wastes everyone's time.<br />
<br />
* Face to face: When possible it is useful to have a face to face meeting with finalists.  This helps level the playing field.<br />
<br />
* Dialog:  It is useful to have a dialog with applicants throughout the process.  Before proposals are submitted it is appropriate to have either a conference call or written questions that are shared.  After proposal submission it is fine to negotiate deliverables and price, not assuming the proposal needs to be the final word.<br />
<br />
* Feedback:  It is important upon completion of the RFP to provide feedback to both winners and losers.  It is also important to commit to the process: we have participated in several exhaustive RFPs in which at the end the client decided not to do a program at all.<br />
<br />
All of these objectives can be met in a relatively brief document.  Many of the outstanding RFPs we received are 5-10 pages.  If you include these ideas in your next RFP, you'll have happy applicants and set the stage for a successful project.<br />
<br />
<br />
 
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    <pubDate>Thu, 08 Jan 2009 01:06:00 -0500</pubDate>
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<item>
    <title>"USAID Development 2.0 Challenge Awards Ceremony" Thursday January 8th</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/505295232/308-USAID-Development-2.0-Challenge-Awards-Ceremony-Thursday-January-8th.html</link>
            <category>Technology</category>
    
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    <author>nospam@example.com (Chris Wolz)</author>
    <content:encoded><![CDATA[
    US Agency for International Development has run an interesting contest to identify innovative ideas in mobile computing for international development. They got some interesting <a href="http://www.netsquared.org/project-gallery/2008-usaid-development-20-challenge-project-gallery" >nominations</a> and have identified the <a href="http://www.netsquared.org/usaid" >top three winners</a>: <br />
<br />
* Child Malnutrition Surveillance and Famine Response<br />
* ClickDiagnostics: A Micro-Entrepreneurship Based Model to Transform Healthcare Delivery through Mobile Telemedicine<br />
* Ushahidi v2 - Mobile.Crisis.Reporting<br />
<br />
And will recognize the winners at a ceremony Thursday January 8th, 3-5 PM in DC. The focus of the contest, as stated by USAID, was:  <br />
<br />
<blockquote>Mobile technology, including everything from inventive applications for smart phones to simple text messaging, is increasingly ubiquitous in the developing world. USAID challenges you to explore its potential through an innovation for maximum development impact in areas such as health, banking, education, agricultural trade, or other pressing development issues.</blockquote><br />
<br />
Also related to international development, check out our "<a href="http://www.developmentcommons.org/wiki/index.php/Main_Page" >Development Commons dot org</a>"  wiki site devoted to how open-source and open-content strategies can help advance progress on development issues.  
    <img src="http://feeds.feedburner.com/~r/Influence/~4/505295232" height="1" width="1"/>]]></content:encoded>

    <pubDate>Wed, 07 Jan 2009 09:30:34 -0500</pubDate>
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<item>
    <title>Online Strategies for Open-Government / Ideas from the Obama Team</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/487300372/307-Online-Strategies-for-Open-Government-Ideas-from-the-Obama-Team.html</link>
            <category>Strategy</category>
    
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    <author>nospam@example.com (Chris Wolz)</author>
    <content:encoded><![CDATA[
    <img width='150' height='36' border='0' hspace='5' align='left' src='http://influence.forumone.com/uploads/transition2.jpg' alt='' />The incoming Obama administration is <a href="http://change.gov/agenda/technology_agenda/" >pledging to use</a> some innovative internet strategies to expand citizen access to government information and processes.  (This gets us at Forum One pretty jazzed - we've been evangelizing a long while about using online services to expand public access to information, enable new forms of collaboration, and build online communities.)  <br />
<br />
The transition team says the new administration will seek to expand the transparency of how the government works and give Americans new ways to participate in deliberations and decision-making. A tall order.  A few of the things the Obama technology plan calls for (see the whole <a href="http://www.docstoc.com/docs/201649/Barack-Obamas-technology-policy" >plan</a>), and some of the related examples and opportunities we see, are:<br />
<blockquote><br />
Making government data available online in universally accessible formats to allow citizens to make use of that data to comment, derive value, and take action in their own communities.</blockquote><br />
<br />
<ul><li>The President-elect's transition web site itself is allowing people to participate, with the <a href="http://change.gov/open_government/yourseatatthetable" >"Your Seat at the Table"</a> feature with which people can track transition meetings with interest groups and leave comments for the transition team. </li><br />
<br />
<li>At Forum One's September "Web Executive Seminar", <a href="http://www.forumone.com/walls" >"Web Sites Without Walls"</a>, we had speakers from nonprofits and government showing innovative ways they are now syndicating and sharing web content and data. For example, Vivek Kundra, the Washington, D.C. government CTO, spoke about how DC has created more than <a href="http://data.octo.dc.gov/" >200 data feeds</a> on D.C. city issues and indicators.</li></ul><br />
<br />
<blockquote>Bringing democracy and policy deliberations directly to the people by requiring his Cabinet officials to have periodic national online town hall meetings to answer questions and discuss issues before their agencies.</blockquote><br />
<br />
<ul><li>The incoming administration provides a very cool <a href="http://change.gov/newsroom/entry/open_for_questions_response/" >"Open for Questions</a>"  feature which allows people to submit and vote for questions that are then answered by the transition team. They <a href="http://change.gov/newsroom/entry/open_for_questions_comes_to_a_close_at_1200_am/" >reported</a> getting "600,000 votes from more than 10,000 people on more than 7,300 questions" on December 10-11.  That's pretty wide participation. Related - TechPresident's <a href="http://www.techpresident.com/blog/entry/33380/liveblogging_from_berkman_organizing_in_an_age_of_surplus_powerfulness" >Micah Sifry reflects</a> on Obama campaign lessons and asks whether we have adequate tools for mass collaboration; these transition experiments may be showing how to scale up such collaboration.</li></ul><br />
<br />
<ul><li>Also related to expanding civic participation, we recently worked with the <a href="http://www.csis.org" >Center for Strategic and International Studies</a> (CSIS) to launch its <a href="http://nextamerica.csis.org" >"Next America"</a> project web site. The project uses online debates, blogs and social media to engage future leaders interested in substantive foreign policy issues.</li></ul><br />
<br />
<blockquote>Employing technologies, including blogs, wikis and social networking tools, to modernize internal, cross-agency, and public communication and information sharing to improve government decision-making.</blockquote><br />
<br />
<ul><li>Quick scan - look who's already using Twitter: <br />
US "AIDSGov" Service <a href="http://twitter.com/AIDSgov" >http://twitter.com/AIDSgov</a><br />
UK Prime Minister's Office <a href="http://twitter.com/DowningStreet" >http://twitter.com/DowningStreet</a><br />
Red Cross <a href="http://twitter.com/redcross" >http://twitter.com/redcross</a><br />
US State Department <a href="http://twitter.com/dipnote" >http://twitter.com/dipnote</a><br />
and us too (!) <a href="http://twitter.com/forumone " >http://twitter.com/forumone </a></li></ul><br />
<br />
<ul><li>An example of using a wiki to try to expand collaboration is the <a href="http://www.developmentcommons.org/wiki/index.php/Main_Page" >"Global Development Commons"</a> wiki  we at Forum One launched to explore opening up sharing/access in international development information.  (add your own ideas!).</li></ul><br />
<br />
<ul><li>Craig Newmark of Craigslist <a href="http://www.huffingtonpost.com/craig-newmark/a-craigslist-for-service_b_150924.html" >recently blogged</a> about how the incoming administration could create  "A Craigslist for Service" to facilitate volunteer opportunities for those motivated by the call to serve.</li></ul><br />
<br />
There will be a lot of interesting discussions and developments in the coming months. We'll be keeping an eye on some smart people on these issues - including: <br />
<br />
Everyone on the <a href="http://blog.sunlightfoundation.com/" >Sunlight Foundation Blog</a><br />
<a href="http://www.dowire.org/notes/" >Steven Clift</a><br />
<a href="http://www.personaldemocracy.com/blog" >Personal Democracy Forum</a><br />
And, <a href="http://afine2.wordpress.com/2008/11/24/citizenship-is-not-a-game-of-gotcha/" >Allison Fine</a><br />
<br />
Eager to hear other comments, examples, questions - please add below. <br />
 
    <img src="http://feeds.feedburner.com/~r/Influence/~4/487300372" height="1" width="1"/>]]></content:encoded>

    <pubDate>Tue, 16 Dec 2008 23:19:05 -0500</pubDate>
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<item>
    <title>Ten Years of Learning -- Audience, Audience, Audience</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/485773764/306-Ten-Years-of-Learning-Audience,-Audience,-Audience.html</link>
            <category>Communication</category>
            <category>Strategy</category>
    
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    <author>nospam@example.com (David Strelneck)</author>
    <content:encoded><![CDATA[
    I was recently struck again by a decade-old lesson in Forum One's web strategy work: Organizations eagerly developing new web tools often skip the critical step of figuring out what their target audiences are actually interested in.  This step is usually essential and often overlooked.  This time I was reminded in a general discussion amongst over 50 NGO managers and policy makers at a learning forum convened by the <a href="http://www.globalwaterchallenge.org"  title="Global Water Challenge">Global Water Challenge</a>. <br />
<br />
Visionary managers often jump from a powerful idea for using the web, such as sharing lessons amongst influential groups, to deploying online services  and then they experience concern or confusion that few people actually use their nifty new system.  But at the same time, they have not always thought about the actual interests, needs, and web habits of the people they must appeal to for their idea to succeed.  <br />
<br />
While so much has changed online in the past ten years, this point has not.  The key is to envision outcomes and overall systems based on your own goals, but to craft details based on the specific interests of your highest priority audiences.  <br />
<br />
Approaches for gathering that audience-centric information can vary  from carefully researching target audiences with sophisticated frameworks in advance, to experimenting with quick and cheap tools and then adjusting based on how priority people use them  but the relatively common mistake is to fall in between, rolling out tools with neither detailed audience profiling nor by monitoring and adjusting along the way. <br />
<br />
Here are some other Forum One blog posts addressing aspects of this topic:<br />
<br />
- <a href="http://uxd.forumone.com/archives/103-Engaging-the-5-that-matter.html"  title="Engating the 5% That Matter">Engaging the 5% That Matter</a><br />
<br />
- <a href="http://uxd.forumone.com/archives/119-Personas-Defining,-Researching,-Creating,-and-Using.html"  title="User Persons to Guide Web Planning">User Personas to Guide Web Planning</a><br />
<br />
- <a href="http://uxd.forumone.com/archives/177-Designing-for-international-clients..html"  title="Appealing to International Audiences">Appealing to International Web Audiences</a><br />
<br />
The core point remains:  achieve your goals by attracting users with information and services that will help them achieve their goals. <br />
 
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    <pubDate>Mon, 15 Dec 2008 12:46:27 -0500</pubDate>
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<item>
    <title>Green Enterpise Unconference: Timely Gathering, Dec 3rd, Mountain View CA</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/464602738/305-Green-Enterpise-Unconference-Timely-Gathering,-Dec-3rd,-Mountain-View-CA.html</link>
            <category>Collaboration</category>
            <category>Environment</category>
            <category>Strategy</category>
            <category>Technology</category>
    
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    <author>nospam@example.com (Chris Wolz)</author>
    <content:encoded><![CDATA[
    <a class='serendipity_image_link' href='http://forumone.com/content/calendar/detail/2929'><img width='220' height='101' border='0' hspace='5' align='left' src='http://influence.forumone.com/uploads/2929_image_green_unconference_logo.png' alt='' /></a>The <a href="http://greeneu08.eventbrite.com/" >Green Enterprise Unconference</a> were hosting on December 3rd is looking extremely timely and interesting.  <br />
<br />
Its timely because integrating environmental factors into decision-making is likely to become a key issue in 2009 for businesses and governments.  Timely  according to The Wall Street Journals  CEO Council, <a href="http://blogs.wsj.com/ceo-council/2008/11/23/energy-the-environment/" >recommending today</a> that the new Administration pursue a variety of alterative energy technologies, and mandate improvements in energy efficiency  strong calls by corporate CEOs.<br />
<br />
Timely also, in the words of Thomas Friedman. "We have exactly enough time -- starting now",  he writes, to make dramatic changes to avoid the projected doubling of CO2 levels by mid-century. I heard Friedman speak last week at the <a href="http://www.theatlantic.com" >Atlantic Magazines</a> Green Intelligence Forum about his new book, <a href="http://www.thomaslfriedman.com/bookshelf/hot-flat-and-crowded" >Hot, Flat, and Crowded</a>. He makes pointedly clear that we must dramatically transform global energy technology, and that there is a need for the US to lead this (who else will?), and in turn restore its economy and standing in the world. (Agenda and speaker bios are available in <a href="http://www.theatlantic.com/AtlanticLive/GreenIntelligenceForum2008.pdf" >PDF format</a>. )<br />
<br />
The folks attending the Green Enterprise Unconference are going to be a fascinating group  top executives and environmental/sustainability managers and consultants from a range of organizations:<br />
<em>Google<br />
CarbonFlow<br />
Cisco<br />
Sun<br />
Yahoo!<br />
Random House,<br />
GreenIT<br />
Accolo<br />
Resources for Environmental Protection<br />
Positive Impact Partner, Inc<br />
Sustainable Silicon Valley<br />
Goodwill Industries<br />
Acterra<br />
Clean Tech Group, </em>and many more.<br />
<br />
See a fuller listing of <a href="http://greeneu08.eventbrite.com/" >attendee titles and organizations</a>. <br />
<br />
Im also really looking forward to it because the "Unconference", an event format in which we the attendees shape the agenda  no death by PowerPoint, will be facilitated by <a href="http://www.identitywoman.net/?p=793" >Kaliya Hamlin</a>, (just named as one of Fast Companies most influential women in web 2.0).<br />
<br />
Hope you can join us: </a>The <a href="http://greeneu08.eventbrite.com/" >Green Enterprise Unconference</a><br />
 
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    <pubDate>Mon, 24 Nov 2008 21:58:10 -0500</pubDate>
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    <title>Fundraising and outreach in a changing economy</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/460836379/304-Fundraising-and-outreach-in-a-changing-economy.html</link>
            <category>Events</category>
            <category>Strategy</category>
    
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    <author>nospam@example.com (Michaela Hackner)</author>
    <content:encoded><![CDATA[
    Earlier this week I (Michaela Hackner) was in Austin, TX attending the <a href="http://www.convio.com/summit-2008/">Convio 2008 Summit</a>, a national conference focused on the use of the <a href="http://www.convio.com" >Convio's</a> constituent relations management tool.<br />
<br />
Attendees primarily consisted of nonprofit organizations seeking to grow their donor base while also continuing to engage their existing audience.<br />
<br />
In normal economic times, this is not an easy task. In a floundering global economy, it is even more challenging. The number of organizations seeking to mobilize supporters and acquire donations stays relatively consistent, but the donors themselves become more particular about the groups they choose to support. If your audience isn't loyal now, you're going to start discovering that when it comes time for holiday fundraising. As I learned from several presenters over the course of the conference, it's more important now than ever for organizations to set themselves apart, leverage people's preferences and interests, and deeply connect with their constituency.<br />
<br />
The conference's opening remarks addressed this topic in a revolutionary way. <a href="http://www.thinkcs.org/thinkers/tony_elischer.php">Tony Elischer</a>, Managing Director of UK-based consulting firm THINK, built his presentation around a "manifesto" that organizations might adopt in these changing times -- one that involves taking big risks, asking forgiveness rather than permission, and thinking about outreach in ways organizations never have before.<br />
<br />
Truthfully, I was a bit surprised that the keynote focused entirely on the recession (also, that Elischer chucked handfuls of candy at the audience). I haven't heard a lot of people in our sector publicly acknowledging the economic downturn, and it was starting to feel a little taboo to mention it. That said, it was refreshing to explore web strategy in the lens of today's real economic climate. And, the good news is, if you look at all of the recessions in the past 60 years, donor and volunteer participation has stayed at consistent levels. It also helps that, despite the recession, there is still much more money in the United States today available for charitable giving than any time in history.<br />
<br />
Elischer talked a lot about organizations holding strong to their objectives, while also being honest with their constituents about the organization's journey during the recession. He advised non profits to be open and transparent about economic challenges, to listen and empathize with their donor's personal situations, and to be realistic about setting program budgets. Spending time listening to what  audiences have to say can help bridge the gap between what the audience hopes to gain from its relationship with the organization, the organization's goals for the audience, and how the organization hopes to achieve a win-win for everyone. Once we embrace the recession, he explained, we can get on with making it work in our favor. Organizations will have to change the way they do business, no matter what. Be an entrepreneur, be unconventional, "go to the edge and look over."<br />
<br />
The other key point that resonated with me from Tony's presentation was that because of the economy, people's loyalty to charities and groups continues to be fleeting, making transparency and openness critical. The marketplace is packed with compelling organizations and important causes. People have fewer personal attachments and there is a strong movement away from membership, however they do express themselves through their choice of charity. He described today's donor as a "demanding dictator" who expects to see impact and outcomes. If success is not evident, they will move quickly to the next high-profile charity. Elischer explained the way to truly connect with constituents is by reaching out to their spiritual and moral values.<br />
<br />
So, in a nutshell: listening to what your audience has to say is critical to engagement and building relationships, and missions and differentiating your organization is more important than ever.<br />
<br />
To learn more about Tony Elischer  and his thoughts on fundraising and the recession, visit his organization's <a href="http://www.thinkcs.org" >web site</a> or read his <a href="http://www.thinkcs.org/downloads/recession.pdf" >thought piece</a> (PDF).<br />
<br />
Technorati Tags:<br />
<a href="http://technorati.com/tag/nptech">nptech</a><br />
<a href="http://technorati.com/tag/convio">convio</a><br />
<a href="http://technorati.com/tag/nptech">fundraising</a> 
    <img src="http://feeds.feedburner.com/~r/Influence/~4/460836379" height="1" width="1"/>]]></content:encoded>

    <pubDate>Fri, 21 Nov 2008 09:42:00 -0500</pubDate>
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<item>
    <title>Clouds of international development information</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/459805601/298-Clouds-of-international-development-information.html</link>
            <category>Strategy</category>
    
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    <author>nospam@example.com (Joe Anderson)</author>
    <content:encoded><![CDATA[
    I got a vivid image of new possibilities for mashing up data a few weeks ago at <a href="http://www.forumone.com/content/calendar/detail/2436"  title="Online Community Summit">Forum One's Online Community Summit</a> in Sonoma.  For me the highlight of the event (though there were many highlights) was a talk given by Owen Barder of <a href="http://www.aidinfo.org/" >AidInfo</a>.  He spoke of his vision for a "cloud of aid information". <br />
<br />
Owen is based in Ethiopia; his wife works for an NGO that builds clinics.  Time and time again it happens that her organization builds a clinic, only to discover that another agency has built a clinic five miles away, or the clinic is situated twenty miles from a school that's being built.  Owen's vision is to develop standards for aid data so that it can be made broadly available and then pulled together into applications that will help funders and NGOs coordinate their efforts more effectively.<br />
<br />
Of course, real estate data in the US is readily available, heavily analyzed, and widely shared.  Synching up aid data is a more challenging project--but one that could yield rich rewards and make a significant contribution to alleviating human suffering, even in (especially in) the difficult financial environment we're facing.  Maybe the way to make aid more effective at this difficult time is to make it more efficient; I think "clouds of aid data" is a great vision for achieving just that.<br />
<br />
Ensconced as I am in Seattle, one of the most exciting places in the world right now for life sciences research and global health delivery (note this <a href="http://depts.washington.edu/pspgh/" >important new regional initiative</a>), Owen's clouds also bring to mind an information management challenge of a different sort: transforming enormous reams of biotech experimental and clinical data into the most effective solutions.  Projects like <a href="http://neurocommons.org/page/Main_Page" >neurocommons.org</a> and <a href="http://openwetware.org/wiki/Main_Page" >openwetware</a>.  In this domain, unlike aid information, data seems to be readily available, but both overwhelming in quantity and facing signicant obstacles due to proprietary ownership issues.  But again, the potential is enormous, the tools are becoming more feasible every day; these clouds look like they have a lot of good nourishing rain in them. 
    <img src="http://feeds.feedburner.com/~r/Influence/~4/459805601" height="1" width="1"/>]]></content:encoded>

    <pubDate>Thu, 20 Nov 2008 12:18:00 -0500</pubDate>
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<item>
    <title>How Access to Information Increases Aid Effectiveness</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/457270197/303-How-Access-to-Information-Increases-Aid-Effectiveness.html</link>
    
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    <author>nospam@example.com (Joe Pringle)</author>
    <content:encoded><![CDATA[
    Elizabeth Corley and members of the Aid Effectiveness team of <a href="http://www.developmentgateway.org/" >Development Gateway</a> presented at the November meeting of the SID Development Information Workgroup. They are working on some very cool projects to improve access to aid information and help reduce poverty by bolstering country ownership, increasing coordination among donors, and linking aid to results. They showed off two web-based tools that give partner countries, donors, and development practitioners the information they need for enhanced decision-making. The Aid Management Platform allows partner countries to better manage development assistance by tracking qualitative and quantitative information on aid-funded activities, both on budget and off budget. The <a href="http://aida.developmentgateway.org/index.do" >Accessible Information on Development Activities (AiDA)</a>, recently re-designed, provides information on development activities from traditional and non-traditional donors. Both tools are based on the international development markup language (IDML), a global standard for aid information.<br />
<br />
Check out the screencast:<br />
<br />
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    <pubDate>Tue, 18 Nov 2008 09:38:52 -0500</pubDate>
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<item>
    <title>See us at Convio Summit</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/457184722/302-See-us-at-Convio-Summit.html</link>
            <category>Events</category>
    
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    <author>nospam@example.com (Andrew Cohen)</author>
    <content:encoded><![CDATA[
    Forum One is at the <a href="http://www.convio.com/summit-2008/"Convio 2008 Summit</a> in Austin this week, an annual meeting of organizations and partners that use Convio's suite of tools for content management, advocacy, email messaging, and more.<br />
<br />
Michaela Hackner and I (Andrew Cohen) will will be manning a booth in the exhibit hall on Tuesday, Nov. 18 and Wednesday, Nov. 19. If you're attending, come stop by and say hi. We're also giving away a free year of <a href="http://www.projectspaces.com">ProjectSpaces</a>, Forum One's easy-to-use extranet service.<br />
<br />
Or you can send us a tweet <a href="http://twitter.com/kalabird">@kalabird</a> (Michaela) or <a href="http://twitter.com/andrewjcohen">@andrewjcohen</a> (Andrew). Send us some motivating words to help ease our tired feet!<br />
<br />
Or you can follow all of the chatter at the conference here via the tag <a href="http://search.twitter.com/search?q=convio08">convio08</a>. 
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    <pubDate>Tue, 18 Nov 2008 08:18:32 -0500</pubDate>
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    <title>Innocentive Online Collaboration Successful in Identifying Potentially Money-Saving Methods for TB Drug Production</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/451930772/301-Innocentive-Online-Collaboration-Successful-in-Identifying-Potentially-Money-Saving-Methods-for-TB-Drug-Production.html</link>
            <category>Global Health</category>
    
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    <author>nospam@example.com (Suzanne Rainey)</author>
    <content:encoded><![CDATA[
    <br />
<img src="http://influence.forumone.com/uploads/innocentive.bmp" />I've been a fan of an online community called <a title="Innocentive" href="http://innocentive.com">Innocentive</a>  and a new announcement about how their program has successfully matched researchers with funders is a testament to the power of their online collaboration program.<br /><br />In short, the <a title="Rockefeller Foundation" href="http://www.rockfound.org/">Rocekfeller Foundation</a> funded a recent challenge on behalf of the <a title="TB Alliance" href="http://www.tballiance.org/newscenter/view-brief.php?id=822">TB Alliance</a> to researchers in the Innocentive community to find simpler and safer ways to produce the TB drug candidate PA-824.<br /><br />The result:  <br /><br /><blockquote>Simpler and safer methods for making the Phase II TB drug candidate PA-824 have been proposed to the TB Alliance by two winners of a scientific challenge. These solutions may save the TB Alliance and end-users a substantial amount of money, thus allowing more patients to be treated for less.<br /><br />The two winning proposals were identified as coming from a scientist in China, and a research fellow in Germany.<br /><br />&quot;These were unique ideas,&quot; said Dr. Takushi Kaneko, the TB Alliance chemist who oversaw the Challenge process. &quot;It was certainly worth going through the exercise.&quot;<br /><br />Under the InnoCentive Challenge agreement, which was funded by the Rockefeller Foundation, intellectual property related to the solutions goes to the TB Alliance, and each of the winners receives US$20,000. Following a tender process, the TB Alliance has now selected a contract research organization to see if these ideas can be reduced to a practical synthesis.</blockquote><br /><p>Forum One has promoted use of online communities in order to advance research for many years.  In 2000 we began working with an international group of researchers in AIDS economics and policy and hosted bi-annual calls for papers to leading researchers in the economic and policy implications of the HIV/AIDS pandemic in developing countries.  The reward for 10-20 winners each time was their fully funded travel and participation in a global HIV/AIDS conference and presentation of their research during a professional forum.</p>We also helped <a title="Changemakers" href="http://www.changemakers.net/">Ashoka's Changemakers</a> develop its infrastructure which allows innovators in social change to enter collaborative competitions to showcase their innovations and receive grants to pursue their ideas.<br /><br />The use of online tools to connect those who need answers with those who can help provide them is incredibly powerful. It's an idea that can be carried out in a number of ways by organizations needing to solve tough problems and inspire creativity.<br /><br />I'd welcome other great examples of incentivized online collaboration!  <br /><br /><table cellspacing="0" cellpadding="0" border="0" width="680"><tbody><tr></tr><tr></tr><tr><td width="600"><p><br /><br /><br />
<br />
</p><br />
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    <pubDate>Thu, 13 Nov 2008 10:15:58 -0500</pubDate>
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    <title>Crowdsourcing Crisis Information: Tracking the Eastern Congo Conflict / Democratic Republic of Congo</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/449622879/300-Crowdsourcing-Crisis-Information-Tracking-the-Eastern-Congo-Conflict-Democratic-Republic-of-Congo.html</link>
            <category>Human Rights</category>
    
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    <author>nospam@example.com (Chris Wolz)</author>
    <content:encoded><![CDATA[
    <a class='serendipity_image_link' href='http://drc.ushahidi.com'><img width='225' height='205' border='0' hspace='5' align='left' src='http://influence.forumone.com/uploads/ushahidi2.jpg' alt='' /></a>Via <a href="http://globalvoicesonline.org/2008/11/10/dr-congo-fighting-continues/" >GlobalVoices</a>, information about the ongoing crisis in the Democratic Republic of Congo, where some 1 million people have fled the province of North Kivu. (Newsfeed <a href="http://news.google.com/news?q=democratic%20republic%20of%20congo" >here</a>.) <br />
<br />
An interesting, and hopefully valuable, effort to mitigate the situation is the "Ushahidi" web site for reporting of incidents of violence and abuse. This site uses "<a href="http://en.wikipedia.org/wiki/Crowdsourcing" >crowdsourcing</a>" , to try to collect reports via email and SMS. From the <a href="http://blog.ushahidi.com/" >Ushahidi blog</a>:<br />
<br />
<blockquote>Welcome to Ushahidi, which means testimony in Swahili, where we are building a platform that crowdsources crisis information. Allowing anyone to submit crisis information through text messaging using a mobile phone, email or web form.<br />
</blockquote><br />
<br />
From <a href="http://globalvoicesonline.org/2008/11/10/dr-congo-fighting-continues/" >GlobalVoices</a>: <br />
<blockquote><br />
In order to document what is happening right now on the ground, on Friday the Ushahidi has deployed its software to the DRC after successfully using it during January's post-electoral violence in Kenya and in May during the xenophobic attacks on immigrants in South Africa. Ushahidi, that means witness in Swahili, is a tool that allowes anyone to submit crisis information through text messaging using a mobile phone, email or web form, and to visualize it on a map or timeline. The phone number to send the SMS reports to is +243992592111 and the site to view the reports is <a href="http://DRC.ushahidi.com" >http://DRC.ushahidi.com</a>.</blockquote> 
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    <pubDate>Tue, 11 Nov 2008 09:34:03 -0500</pubDate>
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    <title>Messaging meets "the Cloud"</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/447709899/299-Messaging-meets-the-Cloud.html</link>
            <category>Collaboration</category>
    
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    <author>nospam@example.com (Joe Pringle)</author>
    <content:encoded><![CDATA[
    There is a lot of excitement these days about "The Cloud" and how we can mash up web content in new and innovative ways. At the same time, many groups that we work with are overwhelmed by too many emails, workspaces, group sites, social networks, and other sources of messages, discussions, and knowledge. Wouldn't it be great if all the knowledge and human interactions that we each need to access and respond to each day were organized in ways we need it rather than by what tools or sites we use?<br />
<p><br />
Here are a few ideas on what this might look like...<br />
</p><br />
[<a href="http://www.youtube.com/watch?v=hwK3A-hk5oE">Can't see the sceencast? Click here</a>]<br />
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    <pubDate>Sun, 09 Nov 2008 14:53:25 -0500</pubDate>
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<item>
    <title>American Express "Members Project" - 2008 Experiences - Interview with Belinda Lang</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/444641717/297-American-Express-Members-Project-2008-Experiences-Interview-with-Belinda-Lang.html</link>
            <category>Communication</category>
    
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    <author>nospam@example.com (Chris Wolz)</author>
    <content:encoded><![CDATA[
    <img width='198' height='77' border='0' hspace='5' align='left' src='http://influence.forumone.com/uploads/lgo_memberspro.gif' alt='' />I had the chance to interview Belinda Lang, American Express Vice President, Consumer Marketing Strategy, and who was involved with their very inspiring 2008 <a href="  http://www.membersproject.com/" >Members Project</a>. I interviewed her Nov 5, 2008 at our <a href="http://www.forumone.com/content/calendar/detail/2842" >Marketing and Online Communities Conference</a>. It's a great example of cause marketing, of online collaboration, of social entrepreneurship, and online innovation. <br />
<br />
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<br />
Project description: <br />
<br />
<blockquote>American Express is looking for projects that will make a difference. Think about what inspires you and whether you want to make a difference in your neighborhood or across the globe. Submit a project in the following categories: Arts &amp; Culture, Community Development, Education, Environment &amp; Wildlife, and Health. The project should address a specific problem or issue, be achievable, innovative, and have a positive impact that touches the lives of people in a significant way.<br />
</blockquote><br />
<br />
AMEX gave away $2.5m in 2008 prize awards to projects targeting Alzheimers disease detection (via the <a href="http://www.alz.org/" >Alzheimer's Association</a>) , providing school supplies to low-income communities (via <a href="http://blog.donorschoose.org/" >DonorsChoose</a>), online social investing (via <a href="http://www.kiva.org/about/inside" >Kiva Microfunds</a>), saving the lives of malnourished children (via <a href="http://www.imcworldwide.org/" >International Medical Corps</a>), and feeding needy children in India (via <a href="http://www.akshayapatra.org/" >Akshaya Patra Foundation</a>). <br />
<br />
Some of what I found interesting about the project: <br />
<br />
-They designed and have run it as a collaborative *online* effort with their cardholder members. The whole contest infrastructure is online - submission, discussion, refining,  and sharing. <br />
<br />
-Project idea submissions: people can view, comment, discuss project ideas - and the project owners can modify their submissions in reaction to the collaboration (i.e. modify to better meet a need or to compliment another effort.) <br />
 <br />
-"Nomination process:  to get into final 25 requires a project idea to get lots and lots cardholders to vote for you. DonorsChoose, for example,  put out a huge effort to enlist its staff, friends, their friends and families, and beyond - to vote for them, and they made the final 25. And they were ultimately one of the second place winners.  <br />
<br />
-AMEX played a role in connection people with project ideas with fulfilling organizations who would lead the execution. IN this way the project allows for very democratic generation of project ideas but also identification and connection to executing organizations who can put things into play at a large scale.<br />
<br />
-Belinda says the focus of the effort is on building the brand of AMEX  what people think and expect about the company. The company obviously cares about increasing their customer base - but that was not the primary objective of the Members Project. <br />
<br />
-AMEX encouraged, trained, supported project proposers in using social media/networking tools Online tools to submit proposals, support facilitated more interaction and engagement within community; encouraged dialogue in other places - eg The Members Project on <a href="http://www.facebook.com/pages/Members-ProjectR-08/20879941179" >Facebook</a>.<br />
<br />
-Ashoka's <a href="http://www.changemakers.net/" >Changemakers Project</a> is similar in some ways - running collaborative online contests to identify and reward social entrepreneurs. What the Members Project is doing that is different is using the nomination process to engage large numbers of cardmembers in the initiative - because project nominators have to get lots of people to vote ("nominate") for their submissions. I also like how AMEX matches projects with implementing partners, ensuring not just that important ideas are generated but that they get implemented.  <br />
<br />
-2009? AMEX writes that they have not yet planned if they will do the project in 2009. I hope they do,  as I imagine the scale of their participation will expand a lot into the third year. <br />
<br />
<br />
 
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    <pubDate>Thu, 06 Nov 2008 13:13:15 -0500</pubDate>
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    <title>Marketing &amp; Online Communities Conference - Tribeca / NYC - Live Twittering</title>
    <link>http://feeds.feedburner.com/~r/Influence/~3/443707814/296-Marketing-Online-Communities-Conference-Tribeca-NYC-Live-Twittering.html</link>
            <category>Strategy</category>
    
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    <author>nospam@example.com (Chris Wolz)</author>
    <content:encoded><![CDATA[
    <a class='serendipity_image_link' href='http://www.forumone.com/content/calendar/detail/2842'><img width='249' height='137' border='0' hspace='5' align='left' src='http://influence.forumone.com/uploads/MandOClogo.jpg' alt='' /></a><br />
Some great discussions going on today at our event "<a href="http://www.forumone.com/content/calendar/detail/2842" >Marketing &amp; Online Communities</a>" Conference here in New York. (Tag MOC2008) More insights later but here is live feed of Twitter posts via Twemes (and see full set of comments on <a href="http://www.twemes.com/moc2008" >Twemes/MOC2008</a>: <br />
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<ul id="tweet-list" style="list-style-type:none;margin:0;padding:0;"></ul><br />
<script src="http://twemes.com/moc2008.json?variable=tweme_data&count=5" type="text/javascript"></script><br />
<script src="http://twemes.com/javascripts/display_tweme_list.js" type="text/javascript"></script><br />
<script type="text/javascript">display_tweme_list(tweme_data, "tweet-list", false);</script><br />
 
    <img src="http://feeds.feedburner.com/~r/Influence/~4/443707814" height="1" width="1"/>]]></content:encoded>

    <pubDate>Wed, 05 Nov 2008 16:32:35 -0500</pubDate>
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