The Washington Post's article on the
growth of traffic to community websites sent me to the bookshelf to dust off my copy of
net gain by Hagel and Armstrong. It was published in 1997, a year after we started Forum One.
net gain helped inspire many online community tools and services including ours, the "Forum One Index," a search engine for web forums. The Index didn't survive the bursting bubble, but Forum One did.
Now it is blogs and RSS instead of forums and "push" but the rationale is much the same -- the power of people. We're very excited to see the market catch up with the ideas and applaud the success of the new generation of community sites.
Oh, and Hagel's books is still worth reading....